Release draft: the bracketed operator, contact, governing-law, and liability fields must be completed and reviewed for every launch country before this page is published.
Not for emergencies: if a child may be seriously unwell, contact local emergency services or seek urgent medical care immediately. Do not wait for or rely on this app.
These Terms govern use of Your Baby's First 1000 Days, operated by [[LEGAL_OPERATOR_NAME]] at [[POSTAL_ADDRESS]], [[COUNTRY]]. By creating an account or using the app, the adult user agrees to these Terms and the Privacy Policy. If the user does not agree, they must not use the app or upload information.
The app is for adults and is not designed for independent use by children. A user must be at least 18 years old, have legal capacity to accept these Terms, and have appropriate authority or permission to enter, store, or share information about a child. Users must not create accounts for children or let a child independently manage health records, sharing, or purchases.
The book, search results, growth references, schedules, trackers, reminders, checklists, screening summaries, and user-entered records are educational and organisational tools. They do not diagnose, prescribe, provide continuous monitoring, establish a clinician-patient relationship, or replace a qualified clinician. Guidance changes over time and differs by country and child. Users must confirm clinical decisions, vaccines, medicine doses, growth concerns, and screening results with an appropriately qualified professional.
Users must provide accurate account information, protect credentials and authentication factors, keep recovery email access secure, and promptly report suspected unauthorised access. Users are responsible for activity performed through their accounts except where applicable law provides otherwise. We may suspend access to protect users, children, other people, or the service.
Users are responsible for checking all entered dates, measurements, medicine details, allergies, histories, contact details, notes, and uploaded files. Clinicians should verify app information against authoritative medical records. A user grants us a limited licence to host, process, back up, and transmit uploaded content only as needed to operate the selected features, comply with law, and protect the service. The user retains ownership of their content.
Invitations and doctor links can expose selected information to other people. Users must choose recipients carefully, apply the shortest practical expiry and view limit, send links through a trusted channel, and revoke access that is no longer needed. A recipient may retain information they viewed outside the app. Users must not upload or share information unless authorised to do so.
Notifications, background delivery, synchronization, and offline queues are best-effort features and can be delayed, duplicated, interrupted, or unavailable. They must never be the sole method for medicine safety, appointments, urgent follow-up, or emergency monitoring. Users remain responsible for independent records and professional follow-up.
The website offers prepaid access for ₹2,500 for six months or ₹4,000 for twelve months. Each is a one-time payment and does not renew automatically. The selected access period begins when Razorpay confirms a captured payment; purchasing another plan while access remains may extend the existing period from its current end date.
Razorpay processes the payment under its own terms. Users must provide accurate purchaser and contact information. Access is not activated for a failed, cancelled, merely authorised, or unverified payment. If money is deducted but confirmation is delayed, the user should contact support with the Razorpay payment identifier. Refund and cancellation requests are handled according to applicable consumer law, the displayed offer, and the operator's approved refund policy; a processed refund may end the related access entitlement.
The website payment flow is not included in the native iOS or Android apps. Any digital purchase offered inside a store-distributed mobile app will use the applicable Apple In-App Purchase or Google Play Billing mechanism except where an expressly applicable store programme or legal exception permits another method.
Users must not misuse the app, attempt unauthorised access, interfere with security or rate limits, upload malware or unlawful content, impersonate another person, scrape private information, use the service to harm or exploit a child, or use educational content as a substitute for required professional care.
The app software, design, brand assets, and included book content are owned by or licensed to [[LEGAL_OPERATOR_NAME]] and are protected by applicable intellectual-property law. Subject to these Terms, we grant each user a limited, personal, non-exclusive, non-transferable, revocable licence to use the app for family education and record keeping. No medical or professional republication licence is granted.
The app relies on platform and hosting services and may link to external clinical sources. We do not control third-party availability, content, or privacy practices. Use of third-party services may be governed by their terms. A link does not guarantee that guidance remains current or suitable for a particular child.
We may maintain, modify, discontinue, or restrict features, and we do not promise uninterrupted or error-free operation. We will use reasonable care when material changes affect stored information and will provide notice where required by law. Users should use the export feature and keep independent copies of important records.
To the maximum extent permitted by applicable law, the app is provided “as is” and “as available” without warranties beyond those that cannot legally be excluded. Nothing in these Terms excludes liability that cannot be excluded, including liability for fraud or other non-excludable obligations. Any additional country-specific limitation and consumer-rights wording must be inserted here after legal review: [[LIABILITY_AND_CONSUMER_RIGHTS_TEXT]].
Users may stop using the app and request account deletion. We may suspend or terminate access for a material breach, illegal use, security risk, or service closure, subject to applicable law. Terms that by their nature should survive termination—including intellectual property, disclaimers, and lawful record retention—continue to apply.
These Terms are governed by the laws of [[GOVERNING_LAW_AND_VENUE]], without removing any mandatory consumer rights that apply in the user's place of residence. The operator must add any required complaint, mediation, arbitration, or regulator information before launch.
Questions about these Terms can be sent to [[SUPPORT_EMAIL]]. Privacy requests should be sent to [[PRIVACY_EMAIL]].